Warranty Claim

If your Smart Cell Trading device has a functional fault covered by our 6-month warranty, start your claim below. Accidental or physical damage is not covered.

Before you submit

• Have your order number and purchase email ready.
• Describe the fault and when it started.
• Include clear photos or a short video where possible.
• Back up your data before returning a device.

What happens next

Our team will review your request and explain the return process. After we receive and inspect the device, eligible claims are handled by repair, replacement or refund. The process is completed within 10 days after we receive the returned device.

Start warranty claim on WhatsApp

Prefer email? Contact support@smartcelltrading.com with your order number and claim details.